Frequently Asked Questions (FAQs)


The item I wanted to purchase is out of stock.

We always order more of our products when it becomes out of stock. If you would like to be notified of whenever we get a new shipment of our products feel free to follow our Social Media pages (Facebook, Twitter, Instagram), so you won't have to miss out on our awesome merchandise!

I get the PayPal "Things don't appear to be working at the moment" message when I view my cart.

Don't worry, it could be that your cart is empty when you pressed to view the cart or there was an issue with PayPal servers. Please be patient and try again. If the issue persists, send us a message throught the Contact Us page.

HELP! I made an error on my shipping address.

Do not fret! You can email us about your issue through our Contact Us page. Tell us what happened and include your correct shipping address so you can get your order ASAP!

How does shipping work?

We ship WORLDWIDE but different rates apply depending on your location. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.

If I live in the Los Angeles Area can I pick up my order?

Yes! If you live in the Los Angeles Area we have an option for you to pick up your item! But it is only available if you live in the LA area. So you don't have to wait too long for your awesome RollingBallz Merch!

I don't have a PayPal account. Is it possible to still pay without one?

Yes! You DO NOT need a PayPal account to purchase your items via Credit Card. There is an option when you checkout that you can choose if you do not have a PayPal account.

I have a question but I don't see it here.

Feel free to shoot us an email through our Contact Us page! We would love to help you with any questions you have about the site or your purchases. Do not hesitate to contact us! We are here to make sure your experience shopping with RollingBallz is an excellent one!